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Now Hiring

Founded in 1953, the Catalina Island Museum is located in the quaint city of Avalon on beautiful Catalina Island. Just 23 miles from the greater Los Angeles metropolitan area, the Catalina Island Museum is dedicated to collecting, preserving and sharing the remarkable cultural and historical heritage of Catalina as well as enriching the experiences of residents and visitors through an offering of unique and contemporary rotating exhibits, musical concerts, and silent film presentations.

Click here to download our general Employee Application. Once completed, please click here to send it to Kevin Liebson, Finance and Operations Manager.

Executive Assistant

 

Reports to: Executive Director (ED) and Director of Development (DD)

Classification: Full-time, hourly, non-exempt position

Date Available: Immediately

 

About the Position

The Executive Assistant provides high-level administrative support for the ED and the DD in a timely and professional manner by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, reporting, receiving visitors, arranging conference calls, scheduling meetings and organizing calendars. Our ideal candidate has previous experience as an Executive Assistant and is familiar with office management technologies and nonprofit priorities. Ultimately, the Executive Assistant should be able to identify and address the needs of the ED and DD and perform administrative tasks to ensure our organization’s workflow runs smoothly.

 

Duties and Responsibilities

  • Manage and maintain executive schedules, arranging travel, accommodations, itineraries, and all correspondence related to arrangements as needed, making and tracking appointments, facilitating changes as necessary.

  • Answering and directing calls to appropriate executives and parties, taking messages.

  • Plans/organizes and implements events such as meetings, business luncheons, or constituent dinners, managing executive schedules and acting as liaison for executive team.

  • Prepares reports, presentations and data, as well as maintaining files, records, and correspondence for meetings

  • Handles confidential information; organizes and maintains files and prepares information and research for executive needs

  • Assisting with executive communications: opening, sorting, and distributing correspondence, including email and snail mail when appropriate.

  • Reading and analyzing submissions, letters, agendas, memos and determining significance; routing to appropriate personnel in a timely and efficient manner.

  • Prepare reports, collect and analyze information; prepare presentations.

  • Develop and utilize historical information; provide retrieval of information. Record meeting discussions and provide minutes.

  • Data analysis; Proficient in Mac Mail, MS Word, Excel, Google Docs, Gmail, and nonprofit Constituent Relationship Management (Fundly). Perform filtering, sorting of data, reporting and other functions.

  • Tracking expenses for executives. 

  • Meet with special interest groups, donors, board members, or individuals on behalf of executives.

  • Prepare executive responses to routine memos, letters, or correspondence.

  • Provide clerical and general office support to executives

  • Prepare and develop a records management system; maintain and recommend changes to records system when appropriate.

  • Interact with museum constituents when appropriate and problem solve. Document complaints and develop an appropriate course of action. Report problems to executives when they cannot be resolved for attention.

  • Perform other duties as assigned.

 

Preferred Requirements and Qualifications

  • B.S. in Management or related field

  • 3+ years administrative support or executive assistance

  • Problem solving ability

  • Knowledge of office procedures, work in nonprofit environment a plus

  • Solid experience with office management systems, ERPs and MS Office

  • Familiarity with online calendars and cloud systems

  • Experience using office equipment, including printers 

  • Strong communication skills (via phone, email and in-person)

  • Experience exercising discretion and confidentiality with sensitive company information

  • Excellent organizational skills with an ability to think proactively and prioritize work

  • Available to work evenings, weekends and some holidays as needed

  • Must be able to pass criminal background check and drug test.

Work Conditions

Work is performed typically in an office environment and involves daily use of a computer. Frequent use of phones to communicate with current and potential donors. Must be able to lift up to 30 pounds. Annual performance review will be provided from the Executive Director and Director of Development. 

Benefits

Salary will be commensurate with qualifications and experience. Benefits include a subsidized medical plan, employer paid dental and vision plan, a 401k with the museum matching up to a 3% contribution, vacation time and sick leave time.

Apply

Applicants are asked to submit a resume and cover letter to Kevin Liebson, Finance and Operations Manager at operations@catalinamuseum.org.

Maintenance Specialist

 

Reports to: Finance and Operations Manager

Classification: Full-time, hourly, non-exempt position

Date Available: Immediately

 

About the Position

The Maintenance Specialist reports directly to the Finance and Operations Manager and performs general cleaning and maintenance duties of Museum building, adjacent walks and grounds, and equipment in clean, orderly and functional condition. Provides assistance to staff, visitors and other employees as necessary. Additionally, this role is responsible for working with the Events & Rentals Coordinator to assist with set-up, tear-down, cleaning, and other tasks associated with events. The scope of trades applied may involve carpentry, fabrication (including acrylic, fiberglass, and styrofoam), sculpting, molding, casting, modeling, graphics, welding, metalworking, masonry, electrical, and painting work.

 

Duties and Responsibilities

  • Inspect premises daily for issues including damage, vandalism and unsightly marks

  • General cleanliness of museum building: maintain outside floors, wash and repaint walls as needed

  • Replace lightbulbs, ensure museum equipment is in good running condition, etc.

  • Understand all warranties on equipment and machinery

  • Follow a schedule of weekly, monthly and yearly maintenance needs of serviceable equipment including air vents

  • Work with outside vendors to problem solve efficiently and cost effectively

  • Pick up and deliver materials to and from the museum

  • Assist with setting up for museum events and functions

  • Contribute knowledge of fabrication techniques for building and construction

  • As necessary, work with curatorial team to fabricate furniture for exhibitions and/or assist during the installation of exhibitions which may include painting, building, moving and lighting

  • Demonstrate knowledge and use of extreme care when working with materials, power tools and cleaning solutions

  • Maintains a safe environment for self and others

  • Keep current on local city, state and federal regulations related to maintenance and safety

  • Perform other duties as assigned

 

Qualifications

  • High school diploma or equivalent

  • Excellent communication and interpersonal skills

  • Proven experience as a maintenance worker or other similar position, preferably in a non-profit setting

  • Basic working knowledge of HVAC, plumbing and electrical systems

  • Experience working with tools (hand and power)

  • Ability to work independently with limited supervision

  • Strong time-management skills

  • High energy; self-motivated; a sense of urgency.

  • Available to work evenings, weekends and some holidays as needed

  • Must be able to pass criminal background check and drug test.

Physical Demands

This position is active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing frequently. Must be able to sit, stand and walk for extended periods of time. The employee must frequently lift or move items over 50 lbs. Based on business needs early mornings, late nights, and weekends are sometimes required.

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

 

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Benefits

Salary will be commensurate with qualifications and experience. Benefits include a subsidized medical plan, employer paid dental and vision plan, a 401k with the museum matching up to a 3% contribution, vacation time and sick leave time.

Apply

Applicants are asked to submit a resume and cover letter to Kevin Liebson, Finance and Operations Manager at operations@catalinamuseum.org.

Visitor Services Associate (VSA)

 

Reports To: Finance and Operations Manager

Classification: Part-time, year-round, non-exempt

2 Positions Available

 

About the Position

Visitor Services Associates welcome all visitors and provide an atmosphere where visitors are comfortable to ask questions. All Visitor Services Associates maintain a presence throughout the Museum and are cross-trained in six visitor-facing areas: (1) visitor orientation, admissions, and ticketing; (2) in-gallery experience; (3) safety and security; (4) retail (5) programs; and (6) membership opportunities.  From welcoming visitors, to sharing knowledge about the collections and membership benefits, to finding new ways to inspire and engage our visitors every day, you will truly be the face of Catalina Island Museum (CIM). 

 

Duties and Responsibilities include, but are not limited to:

  • Greet and welcome all visitors, thank them for coming

  • Provide feedback to staff regarding visitor experiences and comments

  • Reserve/sell admission, program, and special exhibition tickets

  • Facilitate check-in process for all visitors and groups, and assist them in planning their museum experience

  • Monitor gallery entrances

  • Maintain a clean and well-stocked store, lobby, janitorial and restroom facilities

  • Impart knowledge about the CIM collections, the Museum building and the Museum’s role in Avalon and the broader museum community

  • Ensure easy and efficient visitor flow through the Museum

  • Enforce security and safety procedures and protocols in all public spaces of the Museum

  • Complete all required ongoing training, including but not limited to security training, audience engagement, collection training, visitor orientation and ticketing training

  • Be available to answer many types of questions throughout the Museum, and enforce gallery rules of conduct when needed

  • Process new store merchandise

  • Prepare deposits and maintain a balanced register

  • Sell, promote and data-enter Memberships 

 

Qualifications

  • A passion for people and museums

  • Minimum of 1 year of experience in a visitor-facing role at a comparable organization

  • Experience in hospitality, retail, attractions, or cultural organizations preferred

  • High school diploma required; relevant coursework from an accredited college or university strongly preferred

  • Foreign language skills strongly preferred

  • Knowledge of admissions, POS, and online ticketing systems

  • Ability to work with individuals from a wide variety of ethnic, cultural, and economic backgrounds

  • Ability to identify and positively resolve visitor issues in the moment; strong decision making skills necessary

  • Must be able to work weekends, holidays, and special events as necessary

  • General knowledge of information technology and business software applications; must be highly proficient using Microsoft Office Suite

  • Effective and persuasive communications skills; able to write and speak clearly and present information to a wide variety of internal and external stakeholders

 

Physical Requirements

Must be able to stand and move around public areas of the Museum for extended periods of time, and lift up to 25 pounds. Reasonable accommodation will be made for qualified candidates with disabilities (assuming such accommodation does not impose an undue hardship on the Museum). 

Schedule

The Museum is open seven days a week (closed New Year’s Day, July 4th, Thanksgiving and Christmas Day).Visitor Services Associates are not guaranteed hours but can be scheduled to work up to 25-32 hours per week depending on their availability and must be available to work weekends and some evenings.

Additional Requirements

Employment is contingent upon a satisfactory background and reference check, which will include criminal reports as well as verifications of employment records. Visitor Services Associates must be legally authorized to work in the United States.

Apply

Applications may be picked up at the front desk of the Catalina Island Museum at 217 Metropole Avenue, Avalon during regular business hours, or applicants can submit a resume and cover letter to operations@catalinamuseum.org.

© 2019 by Catalina Island Museum

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